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The Basket Company
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Refunds / Exchanges
If your basket or the product in your basket arrives broken or damaged, we will be happy to replace it.
Please call customer service within 14 days to arrange for your replacement.
Toll Free : 1-800-547-2979
In the GTA: 416 252-2265
Non-perishable items/gifts may be exchanged by the recipient at par value within 14 days at our store located at
30 Dorchester Ave., Toronto, Ontario (Queensway/Islington)   Click here for directions.
There are no returns on gourmet food baskets due to health and safety concerns.
Refunds/credits will only be issued to the original purchaser
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